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Privacy Policy

Relic (relic.earth) · Effective October 3, 2026

1. Who We Are; Scope

This Privacy Policy explains how Island Global Company d/b/a Relic, a Delaware company ("we," "us"), collects, uses, discloses and protects personal information in connection with Relic and relic.earth (the "Service"). By using the Service you agree to this Policy and to our Terms of Use. If you do not agree, do not use the Service. The Service is intended for adults and is not directed to anyone under 18.

2. Information We Collect

Depending on how you use the Service, we may collect:

Do not give us sensitive information (such as Social Security, government ID or financial account numbers, health information, or privileged materials) unless the Service specifically asks for it. If you do, you consent to our processing it as described here.

3. How We Use Information

We use personal information to: provide, operate, maintain and secure the Service; create and manage accounts; process payments and orders; generate outputs and personalize results; communicate with you, including service messages and, where permitted, marketing; analyze and improve the Service; detect, investigate and prevent fraud, abuse, security incidents and illegal activity; enforce our Terms and protect our rights, users and the public; comply with law and legal process; and for any other purpose you consent to. We may create aggregated or de-identified data, which we may use and disclose for any purpose.

4. How We Disclose Information

We disclose information to: service providers and processors that act for us (such as cloud hosting and infrastructure, AI model providers, email and SMS delivery, payment and banking, analytics, customer support and security vendors); affiliates; advertising and affiliate partners (limited identifiers and click data); professional advisers; authorities, courts and counterparties where we believe disclosure is required or appropriate to comply with law or protect rights, safety or property; in connection with a merger, financing, acquisition, bankruptcy or sale of assets; and with your consent or at your direction. Content you submit to AI features is transmitted to our third-party AI providers to produce outputs; those providers process it under their own terms and our agreements with them.

5. No Sale of Personal Information; Cookies and Advertising

We do not sell personal information for money. Some cookies, affiliate links and advertising or analytics tools may disclose identifiers or browsing activity to third parties, which certain state laws call "sharing" or "targeted advertising." You may opt out by emailing us, by using your browser's cookie controls, or by enabling Global Privacy Control, which we honor where required. We do not respond to "Do Not Track" signals except as required by law. Blocking cookies may break parts of the Service.

6. Artificial Intelligence and Training

Prompts and inputs are processed by third-party AI providers. We do not authorize providers to train their public models on your inputs where our agreement or settings allow us to prevent it, but we cannot guarantee a provider's practices, and we may use inputs and outputs to operate, secure, evaluate and improve our own Service. Do not submit information you are not comfortable having processed this way.

7. Retention

We keep personal information for as long as needed to provide the Service and for legitimate business, legal, tax, accounting, dispute-resolution, security and backup purposes, then delete or de-identify it according to our schedules. Backups and logs may persist for a period after deletion. We may retain information as required to comply with law or enforce our rights.

8. Security

We use administrative, technical and physical safeguards that we consider reasonable, but no method of transmission or storage is completely secure, and we cannot and do not guarantee security. You use the Service and transmit information at your own risk. You are responsible for keeping your credentials confidential. To the fullest extent permitted by law, we are not liable for unauthorized access, loss or disclosure that results from circumstances outside our reasonable control.

9. Your Privacy Rights

Depending on where you live (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana and other U.S. states, and the EEA, UK and Switzerland) you may have the right to: know and access the personal information we hold; correct it; delete it; obtain a portable copy; opt out of targeted advertising, sale or profiling; limit use of sensitive information; withdraw consent; and not be discriminated against for exercising rights. To exercise a right, email info@relic.earth with the subject "Privacy Request" and enough detail for us to verify your identity (we may require you to confirm control of your account email and may deny requests we cannot verify). An authorized agent may submit a request with written proof of authority. We may decline requests where permitted by law, including where an exception applies, and will describe any appeal process in our response. EEA/UK users may also complain to their data-protection authority. We respond within the time required by law.

10. Legal Bases (EEA/UK) and International Transfers

Where GDPR or UK GDPR applies, our legal bases are performance of a contract, legitimate interests (operating, securing and improving the Service), compliance with legal obligations, and consent where required. We are based in the United States and process information there and wherever our providers operate. By using the Service you understand your information will be transferred to countries that may not provide the same level of protection as your home country; where required we use approved transfer mechanisms such as Standard Contractual Clauses.

11. Children

The Service is not intended for anyone under 18 and we do not knowingly collect personal information from minors. If you believe a minor has given us information, email us and we will delete it.

12. California Notices

California residents: in the past 12 months we have collected the categories described above (identifiers, commercial information, internet activity, geolocation (approximate), audio or visual content you submit, inferences and, if you provide it, other sensitive information) and disclosed them for business purposes to the categories of recipients described above. We do not knowingly sell or share the personal information of consumers under 16. Under California's Shine the Light law, you may request information about disclosures to third parties for their direct marketing by emailing info@relic.earth.

13. Nevada, Other States, and Automated Decisions

Nevada residents may submit an opt-out request regarding sale of covered information by emailing us; we do not sell it as defined by Nevada law. We do not make decisions producing legal or similarly significant effects on you solely by automated means unless we tell you.

14. Text Messaging and Call Data

Phone numbers and opt-in status collected for texts or calls are never shared with third parties or affiliates for their marketing or promotional purposes. Mobile information is not sold. Message and data rates may apply; reply STOP to opt out. Calls and messages with us and our automated agents may be recorded and transcribed.

15. Payments

Payments are processed by third-party processors and banks that collect and handle your payment details under their own policies. We may receive limited details (such as card brand, last four digits, billing name, transaction amounts and bank reference numbers) for fulfilment, accounting, fraud prevention and tax compliance.

16. Third-Party Sites

The Service may link to third-party sites and services. This Policy does not apply to them and we are not responsible for their practices.

17. Relic Project Texts and Mobile Information

If you opt in to Relic Project Texts, we collect your mobile number, your opt-in record (date, time, method and the consent language shown) and the content of messages exchanged. We use them only to provide the texts you requested, to secure your account and to prove consent. NO MOBILE INFORMATION, PHONE NUMBERS OR SMS OPT-IN CONSENT IS SHARED WITH THIRD PARTIES OR AFFILIATES FOR MARKETING OR PROMOTIONAL PURPOSES. Our messaging provider (Twilio) and carriers process messages only to deliver them. Reply STOP to opt out and HELP for help.

18. Service Providers We Use

We use a small number of service providers to operate Relic, including Vercel (hosting), Resend (transactional email), Twilio (SMS), Mercury (banking and wire payments), Stripe (card payments for artwork or store items), and OpenStreetMap, Photon/Komoot and ArcGIS (geocoding, maps and parcel data). Each receives only the data needed to perform its function under contract. We use passwordless sign-in links and codes, and we store only the minimum credentials needed to operate your account.

19. Your Privacy Choices (Opt-Out Signals)

You can limit non-essential tracking, advertising and affiliate technologies at any time. We honor the Global Privacy Control (GPC) browser signal (navigator.globalPrivacyControl) and similar universal opt-out signals as a valid request to opt out of sharing and targeted advertising for that browser: when the signal is present, we do not load our non-essential analytics, advertising or affiliate scripts. You can also use your browser's cookie controls, or email us at the address below with the subject "Privacy Choices" to opt out, access, correct or delete your information, or to appeal a decision. We will not retaliate against you for exercising a privacy right. Link: Privacy choices.

20. Changes

We may change this Policy at any time by posting the updated version with a new date. Your continued use after the change means you accept it, to the extent permitted by law.

21. Contact

Island Global Company d/b/a Relic, a Delaware company. Privacy questions and requests: info@relic.earth.

Read the Terms of Use