Terms of Service

1. What Relic Produces

The Platform generates concept visualizations, schematic plans, preliminary cost assumptions, and a preliminary quote package ("Concept Deliverables") intended to help owners and builders align early. Concept images are presentation outputs, not dimensional authority.

Concept Deliverables are not construction documents and are not permit-ready or construction-ready. Parcel information from public GIS is approximate and is not a boundary survey. Cost figures are planning-grade assumptions with stated pricing dates, not quotes or appraisals.

A licensed architect and engineer must review, dimension, and seal any drawings before they are used for permitting or construction. Relic does not assume that responsibility and does not represent that it has been eliminated.

2. Your Account

You may explore the Platform without an account. To save projects across devices, create an account with accurate information. Relic uses passwordless sign-in — sign-in links and codes are single-use and time-limited. You are responsible for keeping your sign-in email and phone number secure and for all activity under your account.

You must be at least 18 years old to create an account. We may suspend or terminate accounts that violate these Terms.

3. Payments

Consumer payments are processed by Stripe. All fees are non-refundable once a Concept Deliverable has been generated, unless required by applicable law. B2B payment terms are governed by the applicable MSA and SOW.

4. Intellectual Property

Relic retains all rights in the Platform, its underlying models, software, and tooling ("Background IP"). You retain ownership of project information you provide.

Upon full payment, Relic grants you a non-exclusive, non-transferable license to use your Concept Deliverables for the project for which they were generated. Relic retains the right to display Concept Deliverables in its portfolio, case studies, and marketing materials unless you opt out in writing.

5. Prohibited Uses

You agree not to:

• Use the Platform to generate documents intended to substitute for licensed professional services without proper oversight;
• Reverse-engineer, scrape, or attempt to extract the underlying models or data;
• Resell or sublicense Platform outputs as your own AI service;
• Submit false, misleading, or fraudulent project information;
• Violate any applicable law or third-party rights.

6. Disclaimer of Warranties

THE PLATFORM AND ALL CONCEPT DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. RELIC EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

RELIC DOES NOT WARRANT THAT CONCEPT DELIVERABLES WILL BE ACCURATE, COMPLETE, PERMIT-COMPLIANT, OR SUITABLE FOR CONSTRUCTION. YOU ASSUME FULL RESPONSIBILITY FOR ANY USE OF CONCEPT DELIVERABLES IN ACTUAL CONSTRUCTION OR PERMITTING.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELIC'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE FEES YOU PAID TO RELIC IN THE TWELVE MONTHS PRECEDING THE CLAIM.

IN NO EVENT WILL RELIC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, CONSTRUCTION DEFECTS, PERMIT DELAYS, OR PROPERTY DAMAGE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Indemnification

You agree to indemnify and hold harmless Relic and its officers, employees, and agents from any claims, damages, and costs (including reasonable attorneys' fees) arising from: (a) your use of the Platform in violation of these Terms; (b) your use of Concept Deliverables in actual construction or permitting without appropriate licensed professional review; or (c) your violation of any applicable law or third-party rights.

9. Builder Listings

Local-business listings are informational and are not an endorsement. Listings are kept separate from contractor-license verification; a listing or rating is never treated as a verified license or insurance certificate. Relic is not responsible for the work, conduct, or licensing status of any listed contractor.

10. Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising from these Terms will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (for consumer disputes) or Commercial Arbitration Rules (for B2B disputes), seated in Austin, Texas.

YOU WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. Small claims court actions are excluded from this arbitration requirement.

11. Changes to These Terms

We may update these Terms. Material changes will be posted to this page with an updated effective date. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

12. Contact

Legal inquiries: hello@relic.earth

Relic Earth, LLC · Austin, Texas