← Relic

Terms of Use

Relic (relic.earth) · Effective October 3, 2026 · Last updated October 3, 2026

IMPORTANT: THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT, A CLASS ACTION AND JURY TRIAL WAIVER, A LIMITATION OF LIABILITY AND A RELEASE. BY USING THE SERVICE YOU AGREE TO THEM.

1. Agreement to These Terms; Binding Contract

These Terms of Use (the "Terms") are a legally binding contract between you ("you" or "User") and Island Global Company d/b/a Relic, a Delaware company, together with its parents, subsidiaries, affiliates, members, managers, officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns (collectively, "Company," "we," "us" or "our"). They govern your access to and use of Relic, including relic.earth, every subdomain, every mobile or desktop application, every API, every email, text, voice or chat channel, and all content, features, tools and services we make available (together, the "Service").

BY ACCESSING, BROWSING, DOWNLOADING, REGISTERING FOR, PAYING FOR OR OTHERWISE USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY STOP USING THE SERVICE. THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE, A CLASS ACTION AND JURY TRIAL WAIVER, A RELEASE OF CLAIMS, AN INDEMNIFICATION OBLIGATION, DISCLAIMERS OF WARRANTY AND LIMITATIONS OF LIABILITY THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THE SECTIONS TITLED DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY, INDEMNIFICATION, GENERAL RELEASE AND BINDING INDIVIDUAL ARBITRATION CAREFULLY.

Continued use of the Service after we post a change to these Terms is acceptance of the change. Your use of the Service is also governed by any additional terms posted for a particular feature, which are part of these Terms.

2. Eligibility

You must be at least 18 years old (or the age of majority where you live, if higher) and have the legal capacity to form a binding contract to use the Service. The Service is not directed to minors, and you may not use it if you are under 18. If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" includes the entity. You represent that you are not barred from using the Service under any law, are not on any government restricted-party list, and have not previously been suspended or removed from the Service.

3. Changes to the Service and to These Terms

We may modify, suspend, discontinue, rate-limit, reprice or remove any part of the Service, any feature, any content, or these Terms at any time, with or without notice, and without liability to you. Material changes to these Terms take effect when posted, or on the later date we state. Your continued use after the effective date is your acceptance. If you do not accept a change, your sole remedy is to stop using the Service.

4. Accounts, Security and Communications

Where an account is offered, you must provide accurate, current and complete information and keep it updated. You are solely responsible for all activity under your account and for keeping your credentials, devices, email inbox and phone secure. You must notify us immediately of any unauthorized use. We are not liable for any loss caused by unauthorized use of your account. We may suspend or delete any account at any time, for any reason or no reason, without notice or liability.

You consent to receive electronic communications from us (including email, in-app messages and, where you opt in, text messages) and agree that all agreements, notices, disclosures and other communications we send electronically satisfy any legal requirement that they be in writing. You agree to electronic signatures, which have the same force as handwritten ones.

5. Limited License; Restrictions

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your own personal, lawful, non-commercial use (or, if you are a business customer, your internal business use) . All rights not expressly granted are reserved. You will not, and will not permit anyone else to:

6. Acceptable Use

You will use the Service only for lawful purposes and in compliance with all applicable laws and regulations. You will not use the Service to: violate or infringe any person's rights, including intellectual property, privacy, publicity or contract rights; transmit anything unlawful, defamatory, harassing, threatening, hateful, obscene, fraudulent or deceptive; engage in unauthorized practice of any licensed profession; facilitate violence, self-harm, human trafficking, exploitation of minors, terrorism or weapons development; commit fraud, money laundering or sanctions evasion; send spam or unsolicited communications; or attempt to gain unauthorized access to any system or account. We may, but have no obligation to, monitor, investigate, remove content, report conduct to authorities and cooperate with law enforcement, and you waive any claim arising from our doing so.

7. Intellectual Property

The Service and all of its content, software, design, text, graphics, logos, trademarks, trade dress, data, compilations and underlying technology are owned by Island Global Company d/b/a Relic or its licensors and are protected by copyright, trademark, trade secret and other laws. Relic and related names and logos are our trademarks; you receive no right to use them. Nothing in these Terms transfers any ownership interest to you. Any suggestion, idea, feedback or contribution you give us ("Feedback") is voluntary, non-confidential, and you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, sublicensable license to use it for any purpose without credit or compensation.

8. Your Content and Inputs

"Your Content" means anything you submit, upload, post, type, dictate or transmit to or through the Service, including prompts, questions, files, photographs, messages and reviews. You retain whatever ownership you have in Your Content. You grant us and our service providers a worldwide, non-exclusive, perpetual (as to backups, logs and legal records), irrevocable, royalty-free, transferable, sublicensable license to host, store, reproduce, process, transmit, adapt, analyze, display and use Your Content as needed to operate, secure, improve, support and promote the Service and to comply with law.

You represent and warrant that you own or have all rights, consents and permissions needed to submit Your Content, that it does not violate any law or any third party's rights, and that it does not contain another person's confidential, privileged, health, financial, biometric or otherwise sensitive information unless you are legally entitled to share it. DO NOT SUBMIT SOCIAL SECURITY NUMBERS, FINANCIAL ACCOUNT NUMBERS, GOVERNMENT ID NUMBERS, PASSWORDS, PROTECTED HEALTH INFORMATION, PRIVILEGED ATTORNEY-CLIENT MATERIAL OR TRADE SECRETS. We have no duty to protect submissions as confidential or privileged, and nothing you submit creates a confidential, fiduciary, attorney-client, doctor-patient, advisory or other special relationship.

9. Copyright Complaints (DMCA)

We respect intellectual property rights and respond to notices of alleged copyright infringement that comply with 17 U.S.C. § 512. Send a written notice to info@relic.earth with the subject line "DMCA Notice" that includes: your physical or electronic signature; identification of the copyrighted work; identification and location (URL) of the allegedly infringing material; your contact information; a statement that you have a good-faith belief the use is not authorized by the owner, its agent or the law; and a statement, under penalty of perjury, that the notice is accurate and you are authorized to act for the owner. We may remove material, terminate repeat infringers, and forward notices and counter-notices to the affected user. Knowingly misrepresenting infringement may make you liable for damages, including costs and attorneys' fees.

10. Third-Party Links, Services and Content

The Service may link to, embed, display or depend on websites, products, content, advertisements, tools and services owned or operated by third parties (including payment processors, cloud hosts, AI providers, maps, data vendors and merchants). We do not control, endorse, verify or accept responsibility for any third party or its content, accuracy, availability, privacy practices, security, products, prices or conduct. Any dealing with a third party is solely between you and that third party and governed by its terms. A link is not an endorsement. We are not a party to, and are not liable for, any transaction between you and any third party.

11. Artificial Intelligence and Automated Outputs

The Service uses artificial intelligence, machine learning and automated systems (including third-party large language models) that generate text, images, audio, summaries, estimates, recommendations, classifications and other content ("AI Output"). AI Output is probabilistic, may be inaccurate, incomplete, outdated, biased, misleading, offensive or entirely fabricated ("hallucinated"), and may be similar or identical to output given to other users. AI Output is provided for general informational and entertainment purposes only. You are solely responsible for evaluating AI Output and for independently verifying it with a qualified, licensed human professional before relying on it for any decision.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE MAKE NO REPRESENTATION THAT AI OUTPUT IS ACCURATE, COMPLETE, CURRENT, LAWFUL, NON-INFRINGING OR FIT FOR ANY PURPOSE, AND WE ARE NOT LIABLE FOR ANY ACT, OMISSION, DECISION, EXPENSE OR LOSS ARISING FROM YOUR USE OF OR RELIANCE ON AI OUTPUT. You must not use AI Output as the sole basis for any legal, medical, financial, safety, employment, housing, credit, insurance, immigration, educational or other consequential decision. We may use automated systems to moderate, rate-limit or restrict your access.

12. Not Financial, Investment, Tax or Banking Advice

Nothing on the Service is financial, investment, tax, accounting, insurance, credit or banking advice, or an offer, solicitation or recommendation to buy or sell any security, commodity, currency, digital asset or financial product. Island Global Company d/b/a Relic is not a bank, broker-dealer, investment adviser, money transmitter (except as expressly stated in a written agreement), lender, insurer or fiduciary. Past performance and illustrative figures do not predict results. All financial activity carries risk of total loss. You are solely responsible for your financial decisions, tax reporting, and compliance with law, and should consult a licensed professional.

13. Fees, Payments, Wire Transfers and Refunds

Prices are in U.S. dollars unless stated, exclude taxes (which you will pay), and may change at any time before purchase. We may correct pricing, description or availability errors at any time, including after an order, and cancel affected orders. You authorize us and our payment providers to charge your chosen payment method for all amounts due. You agree not to initiate chargebacks or payment disputes without first giving us written notice and 30 days to resolve the issue; a chargeback in violation of this Section is a material breach, and you will reimburse our chargeback fees, reasonable collection costs and attorneys' fees, and we may suspend your account and report the matter as permitted by law.

Wire transfers and other push payments are final and irrevocable once sent; you are solely responsible for verifying instructions through an independent trusted channel before sending funds, and we will never ask you to change payment instructions by email alone. Except where a written agreement or applicable law requires otherwise, all fees are non-refundable, including for digital goods, AI-generated deliverables and services already begun or delivered. Where a subscription applies, it renews automatically at the then-current rate until you cancel before the renewal date through your account or by emailing us; cancellation takes effect at the end of the current billing period; no partial-period refunds. We may suspend service for non-payment and charge interest on overdue amounts at the lesser of 1.5% per month or the maximum lawful rate.

14. Design, Construction and Professional Licensure

Concept images, schematic plans, renderings, budgets, schedules, quotes and AI-generated visualizations are illustrative and preliminary. UNLESS A SEPARATE WRITTEN AGREEMENT SIGNED BY Island Global Company d/b/a Relic STATES OTHERWISE, THEY ARE NOT CONSTRUCTION DOCUMENTS, ARE NOT SEALED BY A LICENSED ARCHITECT OR ENGINEER, ARE NOT PERMIT-READY, AND MUST NOT BE BUILT FROM. Parcel, zoning, utility, soil, flood, environmental and code information is approximate and not a survey, title opinion, geotechnical report or legal determination. Costs are estimates and actual costs commonly differ materially. Licensed professionals of record, general contractors, subcontractors and inspectors are independent parties; we are not liable for their acts, omissions, workmanship, delays, defects, cost overruns, claims or insolvency. Where we coordinate or manage work, our duties and liability are only those in a signed master services agreement, whose terms control over these Terms to the extent they conflict. Construction involves serious risks of injury, death, delay and loss that you assume.

15. Text Messages, Calls and Recorded Communications

If you provide a phone number and opt in, you consent to receive calls and text messages (including by autodialer and artificial or prerecorded voice, and AI voice agents) from Relic about your account, services and, if you agree, marketing. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to cancel and HELP for help. Carriers are not liable for delayed or undelivered messages. You consent to our recording and AI transcription of calls, chats and messages with us and our automated agents, and you will inform any other participant on your side. AI voice and chat agents may make mistakes; do not rely on them for emergencies.

16. Mobile Applications; App Store Terms

If you access the Service through a mobile app, you acknowledge these Terms are between you and Company only, not Apple, Google or any app store ("Store"). The Store has no obligation to provide maintenance or support and, to the extent allowed by law, no warranty obligation for the app; any claims regarding the app are ours, not the Store's. Each Store and its subsidiaries are third-party beneficiaries of this Section and may enforce these Terms against you. You represent that you are not in a country subject to a U.S. embargo and not on any prohibited-party list. Comply with applicable third-party terms (such as your wireless carrier and the Store's terms).

17. No Professional Advice; Informational Purposes Only

All content, tools and communications on the Service are provided for general informational purposes only. They are not, and are not a substitute for, professional advice of any kind (legal, medical, financial, tax, engineering, architectural, safety, insurance, real estate or otherwise). We make no representation about suitability for your circumstances. You are solely responsible for your decisions and for obtaining advice from a qualified, licensed professional who knows your facts.

18. Assumption of Risk; No Reliance; Independent Judgment

YOU EXPRESSLY ASSUME ALL RISK ARISING FROM YOUR ACCESS TO AND USE OF THE SERVICE AND ANY INFORMATION, OUTPUT, PRODUCT OR THIRD-PARTY SERVICE OBTAINED THROUGH IT. You acknowledge that you have not relied on any statement, promise, projection, testimonial, example, marketing claim or representation not expressly set out in these Terms, and that any testimonials or examples reflect individual experiences that are not typical or guaranteed. You agree that no oral or written statement by any person (including our personnel or automated agents) creates any warranty or modifies these Terms.

19. DISCLAIMER OF WARRANTIES

THE SERVICE AND ALL CONTENT, OUTPUT AND MATERIALS ARE PROVIDED "AS IS," "AS AVAILABLE" AND "WITH ALL FAULTS," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR FREE OF VIRUSES OR HARMFUL COMPONENTS, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY CONTENT, DATA OR OUTPUT IS ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION OBTAINED FROM US CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

20. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ANY OF ITS AFFILIATES, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, USE, OPPORTUNITY OR ANTICIPATED SAVINGS, COST OF SUBSTITUTE GOODS OR SERVICES, PERSONAL INJURY OR PROPERTY DAMAGE, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, UNDER ANY THEORY (CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, STATUTE OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF COMPANY AND ALL RELEASED PARTIES FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID TO COMPANY FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT FIRST GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN, APPLY TO ALL CLAIMS IN THE AGGREGATE (NOT PER CLAIM), AND REFLECT A REASONABLE ALLOCATION OF RISK REFLECTED IN OUR PRICING. Some jurisdictions do not allow certain exclusions or limitations; in those jurisdictions our liability is limited to the fullest extent permitted by law.

21. Indemnification

You will defend, indemnify and hold harmless Company and its affiliates, officers, directors, members, managers, employees, contractors, agents, licensors, suppliers, successors and assigns (the "Released Parties") from and against any and all claims, demands, actions, proceedings, investigations, liabilities, damages, judgments, settlements, fines, penalties, losses, costs and expenses (including reasonable attorneys', experts' and e-discovery fees) arising out of or related to: (a) your access to or use of the Service; (b) Your Content; (c) your breach of these Terms or any law; (d) your violation of any third party's rights; (e) any decision you make or action you take or fail to take based on the Service or AI Output; (f) any dispute between you and a third party, including any person you share output with; or (g) your gross negligence or willful misconduct. We may assume exclusive control of the defense of any matter, and you will cooperate and may not settle any claim affecting us without our prior written consent. This obligation survives termination.

22. General Release

To the fullest extent permitted by law, you release and forever discharge the Released Parties from all claims, demands, damages and causes of action of every kind, known and unknown, suspected and unsuspected, arising from or related to your use of the Service, any third-party content, products or services, or the conduct of other users or third parties. If you are a California resident, you waive California Civil Code § 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any similar law of any other jurisdiction.

23. Pre-Dispute Notice and 60-Day Informal Resolution (Required First Step)

Before filing any claim, demand for arbitration or lawsuit, you must first send a written notice of dispute to info@relic.earth (subject line "Notice of Dispute") that states your name, account email, a detailed description of the claim and facts, the specific relief you seek and how you calculated it, and that you personally signed it. You and we will then negotiate in good faith for at least sixty (60) days. No claim may be filed until this process is completed. A court or arbitrator will dismiss or stay any claim filed in violation of this Section, and limitation periods are tolled during the 60 days only for claimants who strictly complied. Lawyers who send notices for many users must send a separate, individually signed notice for each.

24. BINDING INDIVIDUAL ARBITRATION; CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT.

Scope. Except for the exclusions below, you and Company agree that every dispute, claim or controversy of any kind arising out of or relating to these Terms, the Service, any content or output, our advertising, your relationship with us, or the breach, termination, enforcement, interpretation or validity of these Terms (including whether a dispute is arbitrable, and including claims that arose before you accepted these Terms) ("Dispute") will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or Commercial Arbitration Rules if you are a business), as modified by this Section, rather than in court. The Federal Arbitration Act governs this Section. Hearings, if any, will be conducted by video conference or by written submissions unless the arbitrator finds an in-person hearing necessary, in which case it will take place in the county of your residence (or Delaware for a business). The arbitrator may award the same individual relief a court could, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

Delegation. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, scope or formation of this Section, except that a court decides disputes about the Class Action Waiver below.

CLASS ACTION WAIVER. YOU AND COMPANY EACH WAIVE THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION OR ARBITRATION. DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims, and may not preside over any form of class or representative proceeding. If this waiver is found unenforceable as to any claim or relief, that claim or relief (and only that) will be severed and litigated in the courts identified below, and stayed until the arbitration of all remaining claims concludes.

Mass Filings. If 25 or more similar demands are filed by or with the coordination of the same or affiliated counsel or organizations, they will be arbitrated in staged batches of no more than 10 cases at a time (chosen 5 by each side), with the remainder stayed and limitation periods tolled for the remainder, and the parties will request a single AAA case manager and a procedure to implement this rule. A court may enforce this paragraph by injunction.

Exclusions. This Section does not apply to (a) individual claims that qualify for small-claims court and are brought and remain there in an individual capacity; (b) Company's claims for injunctive or equitable relief to protect its intellectual property, confidential information or the security of the Service, which may be brought in the courts identified below; or (c) claims that by law cannot be subject to pre-dispute arbitration.

Costs. AAA fees are allocated by the AAA Consumer Rules, except that if the arbitrator finds your claim frivolous or brought for an improper purpose, you will bear the costs and fees as the arbitrator determines to the extent permitted by law. Each side bears its own attorneys' fees unless applicable law or this agreement says otherwise.

30-Day Opt-Out. You may opt out of arbitration and the class waiver (but not the other Sections) by emailing us within thirty (30) days after you first accept these Terms, stating your name, account email and that you opt out of arbitration. If you do not opt out in time, you are bound. Opting out does not affect any other provision.

Confidentiality. To the extent permitted by law, the existence, content and result of any arbitration are confidential, except as necessary to enforce an award.

Survival; Severability. This Section survives termination of these Terms and your use of the Service. If any part of this Section other than the Class Action Waiver is unenforceable, that part is severed and the rest remains in force.

25. Expedited Resolution; Early Dismissal; Limits on Discovery and Costs

The parties intend any Dispute to be resolved quickly and inexpensively. To the fullest extent permitted by law and by the arbitration rules that apply: (a) a single arbitrator will hear the Dispute; (b) the arbitrator will decide the Dispute on written submissions and documents unless a hearing is necessary, and any hearing will be limited to one day by video; (c) discovery is limited to an exchange of the documents each party relies on and, for good cause only, one deposition per side of no more than three hours; (d) no party may take depositions of Company's officers or employees except as the arbitrator finds essential; (e) either party may file an early motion to dismiss or for summary disposition, which the arbitrator must decide within 45 days of filing; and (f) the arbitrator will issue a reasoned written award within 120 days after being appointed, absent agreement or a showing of extraordinary circumstances.

Settlement Offers. At any time more than 10 days before a hearing or decision, Company may serve a written offer to resolve the Dispute for a stated sum or other relief. If you reject the offer and the final award is not more favorable to you than the offer, then to the fullest extent permitted by law you will pay the reasonable costs and attorneys' fees Company incurred after the offer was made, and Company will not owe you any fees or costs incurred after that date. Company will pay a consumer's AAA filing and arbitrator fees where the AAA Consumer Rules or applicable law require it.

Frivolous Claims. By submitting a Dispute you certify that it is warranted by existing law, is not brought for an improper purpose, and has evidentiary support. If an arbitrator or court finds otherwise, it may award the other party its reasonable fees and costs and may dismiss the Dispute with prejudice. No award of punitive, exemplary, multiple, or consequential damages may be made against any Released Party to the fullest extent permitted by law.

26. Waiver of Jury Trial; Venue; Governing Law

TO THE FULLEST EXTENT PERMITTED BY LAW, FOR ANY DISPUTE THAT IS NOT ARBITRATED, YOU AND COMPANY KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY. For any such Dispute, you irrevocably submit to the exclusive jurisdiction and venue of the state and federal courts located in Delaware, waive any objection based on inconvenient forum, and consent to personal jurisdiction there. These Terms and all Disputes are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, and (where applicable) the Federal Arbitration Act. The U.N. Convention on Contracts for the International Sale of Goods and UCITA do not apply. If you are a consumer in a jurisdiction whose mandatory law gives you rights that cannot be waived, those rights are not affected.

27. Shortened Limitation Period

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER IT ACCRUES (AFTER COMPLIANCE WITH THE 60-DAY NOTICE STEP). OTHERWISE IT IS PERMANENTLY BARRED.

28. Equitable Relief; Remedies

You acknowledge that a breach of Sections on licensing, intellectual property or acceptable use would cause us irreparable harm for which damages are inadequate, and we may seek injunctive relief and specific performance without posting bond, in addition to all other remedies. Our remedies are cumulative. Your sole and exclusive remedy for dissatisfaction with the Service is to stop using it.

29. Termination; Suspension

We may suspend, restrict or terminate your access at any time, immediately, with or without cause or notice, and without liability. You may stop using the Service at any time. On termination, all licenses to you end. Sections that by nature should survive will survive, including those on ownership, Your Content licenses, disclaimers, limitation of liability, indemnification, release, dispute resolution, limitation period and general provisions. We are not obligated to retain or return your data.

30. Force Majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, epidemics, war, terrorism, civil unrest, strikes, government action, utility, internet, cloud-provider or telecommunications failures, cyberattacks, supplier or third-party model outages, or changes in law.

31. Export, Sanctions and Compliance

You may not use or export the Service in violation of U.S. or other applicable export-control or sanctions laws. You represent that you are not located in, or a national or resident of, any embargoed jurisdiction and are not on any U.S. government restricted list.

32. Privacy; Data

Our Privacy Policy at https://relic.earth/privacy explains how we collect and use personal information and is part of these Terms. We do not guarantee any data security measure is impenetrable; you transmit data at your own risk.

33. Relic Master Services Agreement; Order of Precedence

Business clients (builders, developers, owner's representatives, lenders and other commercial customers) who have signed a Master Services Agreement ("MSA") or statement of work ("SOW") with Relic are governed by that MSA and SOW. WHERE THE MSA OR SOW CONFLICTS WITH THESE TERMS, THE MSA OR SOW CONTROLS AS TO THE SUBJECT MATTER IT ADDRESSES, AND THESE TERMS CONTROL AS TO EVERYTHING ELSE, INCLUDING EVERY DISCLAIMER, LIMITATION, RELEASE AND DISPUTE-RESOLUTION PROVISION THE MSA DOES NOT EXPRESSLY ADDRESS. Nothing said, shown or sent by any Relic employee, contractor, sales representative, automated agent or website text amends the MSA or these Terms; only a written amendment signed by an authorized officer of Relic does.

34. What Relic Produces; Concept Deliverables Are Not Construction Documents

The Service generates concept visualizations, schematic plans, preliminary cost assumptions and a preliminary quote package ("Concept Deliverables") intended to help owners and builders align early. Concept images are presentation outputs, not dimensional authority. CONCEPT DELIVERABLES ARE NOT CONSTRUCTION DOCUMENTS AND ARE NOT PERMIT-READY OR CONSTRUCTION-READY. Parcel information drawn from public GIS and mapping sources is approximate, may be wrong or outdated, and is not a boundary survey, title report, zoning determination or legal description. Cost figures are planning-grade assumptions as of their stated pricing dates; they are not bids, quotes, guaranteed maximum prices or appraisals, and real costs routinely differ, sometimes by large margins, because of market, labor, material, site, code, financing and timing changes.

A licensed architect and licensed engineer of record must review, dimension, stamp and take responsibility for any drawings before they are used for permitting, pricing for contract, financing or construction. Relic does not assume that responsibility and does not represent that it has been eliminated or reduced. If you build, buy, borrow, bid, permit, sell or rely on any Concept Deliverable without that professional review, you do so entirely at your own risk and you release Relic from every resulting claim to the fullest extent the law allows.

35. Wire Payments, Deposits, Application of Funds and Finality

Client payments are made by wire transfer to Relic's account at Mercury, in the exact legal name of the account holder shown in the wire instructions we issue through the Service or in a signed MSA. Relic may also accept other payment methods for specific products, such as card payments for artwork or store items, on the terms shown at checkout. You must independently verify wire instructions through a trusted channel before sending funds; Relic will never ask you to change wire instructions by email, text or chat alone, and Relic is not responsible for funds sent to any account other than one confirmed by you through that independent check.

The initial deposit is applied dollar-for-dollar against Relic's fee invoices as they are issued. Each portion of the deposit is earned by Relic when it is applied and is NON-REFUNDABLE ONCE APPLIED. Any balance not applied by the end of an engagement is credited to the project or returned, as set out in the applicable MSA. All other fees are non-refundable once a Concept Deliverable has been generated, unless applicable law requires otherwise. Wires are final and irrevocable once sent and accepted; you will not seek to recall, reverse or dispute a wire that you authorized, and a wire recall is at our discretion and at your cost. Funds may be held, delayed or returned by Relic, its bank or intermediary banks if a wire fails a compliance, sanctions, name-matching or fraud check, and Relic is not liable for delay, fees, exchange-rate effects, returned funds or lost opportunity caused by banks, intermediaries or compliance reviews. Relic may hold or set off amounts you owe against any credit or balance it holds for you. Relic is not a bank, trustee, escrow agent, money transmitter or fiduciary for your funds unless a signed MSA expressly says so and states the account and conditions, and no interest accrues to you on any balance. B2B payment terms are governed by the applicable MSA and SOW.

36. Ownership, License and Portfolio Use of Deliverables

Relic retains all right, title and interest in the Service, its underlying models, software, prompts, data, templates and tooling ("Background IP"). You retain ownership of project information you provide, and you grant Relic a perpetual, worldwide, royalty-free license to use it to operate, secure, improve and support the Service. Upon payment in full of all amounts due, Relic grants you a non-exclusive, non-transferable, non-sublicensable, revocable-for-breach license to use your Concept Deliverables for the single project for which they were generated. Relic may display Concept Deliverables, with property address and personal identifiers removed, in its portfolio, case studies and marketing unless you opt out in writing at info@relic.earth. You may not resell Service outputs, offer them as your own AI or design service, or use them to train any model.

37. Builder Listings and Third-Party Professionals

Local-business and builder listings are informational and are not endorsements, referrals, recommendations or guarantees. A listing or rating is never a verified contractor license, bond or insurance certificate; you must verify license, insurance, references, bonding and lien history yourself with the licensing authority before hiring anyone. Relic is not responsible for the work, workmanship, conduct, pricing, solvency, schedule or licensing status of any listed or referred builder, architect, engineer, lender, vendor or other third party, each of whom is an independent party.

38. Relic Project Texts (SMS Program)

Relic Project Texts sends text messages about your own project: answers to questions you text us, and alerts when something stops work, a drawing changes, or a payment is about to move. You opt in by texting our number first, by ticking the SMS consent box in your project, or through the opt-in form at relic.earth/sms. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time; you will receive one confirmation message and no further messages. Reply HELP for help, or email info@relic.earth. Carriers are not liable for delayed or undelivered messages. NO MOBILE INFORMATION, PHONE NUMBERS OR SMS OPT-IN CONSENT IS SHARED WITH THIRD PARTIES OR AFFILIATES FOR MARKETING OR PROMOTIONAL PURPOSES. Text messages are not a secure channel and must not be relied upon for emergencies, safety-critical instructions or time-critical payment decisions; confirm payment instructions through the Service. This Section works together with the Text Messages, Calls and Recorded Communications Section above, and if they conflict, the provision more protective of your STOP and opt-out rights controls.

39. Relic Air: Concept Only; No Aircraft Sale, Brokerage or Air Carriage

Relic Air (the "Air page") is a concept and pre-launch design and information page. NO AIRCRAFT IS OFFERED FOR SALE, LEASE, CHARTER, FRACTIONAL INTEREST OR DELIVERY THROUGH THE SERVICE. Renders, descriptions, finishes, cabin layouts, schedules, prices ("quote on request") and statements such as "built to order" are illustrative. They are not an offer, a quote, a commitment to build or deliver, or a representation that any aircraft, completion slot, configuration or delivery date exists, is available, or can lawfully, technically or practically be obtained, certified or delivered. Renders are concept visualizations, not photographs of a delivered aircraft. Submitting the Air page form is only a non-binding request to be contacted.

NO BINDING ORDER WITHOUT A SIGNED PURCHASE AGREEMENT. No order, reservation, option, purchase, deposit, place in any delivery queue or other binding commitment by Relic or by you arises from the Service, a form, an email, a call, a message, a quote, a render, or the receipt of funds, unless and until you and Island Global Company d/b/a Relic have both signed a written aircraft purchase or completion agreement that expressly says it is binding, and then only that signed agreement binds the parties. Any quote is non-binding, may be withdrawn or changed at any time, and expires on the date stated or after 30 days.

NOT A DEALER, BROKER, MANUFACTURER OR AIR CARRIER. Relic is not an aircraft manufacturer, dealer, broker or agent for any buyer or seller, is not an air carrier or operator, does not hold or offer air-carrier, charter or commercial-operator authority, does not sell tickets or seats, and does not provide air transportation. It is not a repair station, airworthiness authority, insurer, escrow agent, lender or financial adviser. Nothing on the Service is an offer of securities or an investment contract, and no interest in any aircraft is offered as an investment or with any expectation of profit.

NO AFFILIATION WITH DASSAULT AVIATION; "RELIC-CERTIFIED." Falcon, Falcon 6X, Falcon 8X, Falcon 10X and Dassault are trademarks of Dassault Aviation or its affiliates and are used only to identify the aircraft models referred to (nominative use). Relic is not affiliated with, sponsored, authorized, approved or endorsed by Dassault Aviation, its service network or any aviation authority, and no such endorsement is stated or implied. "RELIC-certified" refers only to compliance with Relic's own written standard for materials, finish and cabin build; it is NOT an airworthiness certificate, type certificate, supplemental type certificate, production approval or certification by the FAA, EASA, any other aviation authority, or the manufacturer. Modifying or completing an aircraft may require manufacturer and regulatory approvals and may affect warranty, airworthiness, insurability, value and resale, and no such approval is assured. Manufacturer specifications on the Service are published figures that may change or be wrong; verify them with the manufacturer.

REGULATORY AND LEGAL RESPONSIBILITIES ARE YOURS. Whether you ever buy, register, import, export, modify, insure, finance, own or operate any aircraft, you alone are responsible for: eligibility to own and register the aircraft (including citizenship and ownership-structure requirements); registration with the FAA or another registry; airworthiness, maintenance, inspections and records; pilot, crew and operator qualifications and certificates; operating rules and airspace compliance; insurance; import, export and re-export licensing and compliance with U.S. export controls (EAR/ITAR) and sanctions; customs, duties and taxes; anti-money-laundering and know-your-customer checks; and all other applicable law. Relic may require identity, source-of-funds and eligibility information, may refuse or end any dealing at any time, and is not liable for any government delay, denial, seizure or cost. Delivery dates, if ever agreed, depend on manufacturer slots, supply chains and government approvals that no one controls.

DEPOSITS AND PAYMENTS. The Service does not accept deposits or payments for aircraft. A deposit or payment is requested only under a written agreement signed by Island Global Company d/b/a Relic, only by wire transfer to instructions that Relic confirms through a separate verified channel, and is held, applied and refundable only as that signed agreement states. Wire transfers are final and irreversible once sent. Relic will never ask you to send funds, or to change payment instructions, based only on an email, text message or social-media message; treat any such request as possible fraud, do not send funds, and contact us at the address below.

NO FINANCIAL, TAX OR INVESTMENT ADVICE; OWNERSHIP RISK. Statements about cost, value, depreciation, resale, utilization, financing or tax treatment of aircraft are not advice. Aircraft ownership involves substantial financial, regulatory, safety and operational risk, including loss of the entire investment. Consult your own aviation counsel, tax adviser, insurer and accountant. Nothing on the Service may be relied on for any flight, maintenance, safety or operational decision.

40. General Provisions

These Terms (with the Privacy Policy and any posted supplemental terms or signed written agreement) are the entire agreement between you and Company on their subject and supersede all prior understandings. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the rest remains in effect; if reformation is impossible it is severed. Our failure to enforce a right is not a waiver. You may not assign or delegate these Terms without our written consent; we may assign them freely, including in a merger, acquisition or sale of assets. There are no third-party beneficiaries except the Released Parties and as stated for app Stores. Nothing creates a partnership, joint venture, agency, fiduciary or employment relationship. Headings are for convenience; "including" means "including without limitation"; these Terms will not be construed against the drafter. Notices to us must be sent to the email below; we may notify you by email, in-app, or by posting. We are not required to retain records of your use and our records are conclusive absent manifest error. Translations are for convenience; the English version controls.

41. Accessibility

We want the Service to be usable by everyone, including people with disabilities, and we work to improve its accessibility, including toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Accessibility is an ongoing effort and some content, third-party material or older pages may not yet fully conform. If you have difficulty using any part of the Service, email info@relic.earth with the subject line "Accessibility", the page address and a description of the problem, and we will respond promptly and work in good faith to provide the information or service you need by another reasonable means. Accessibility feedback is welcome and is handled under the Pre-Dispute Notice and dispute resolution Sections of these Terms.

42. Notices for Certain Users

California users: under California Civil Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210. Our contact for complaints is info@relic.earth. Users outside the United States are responsible for compliance with local law; nothing in these Terms limits any mandatory consumer right that cannot lawfully be waived, and in that event the limitation, release and arbitration provisions apply to the maximum extent the law allows. Apple, Google and other app stores are not parties to these Terms except as stated in the mobile application Section.

43. Contact

Island Global Company d/b/a Relic, a Delaware company. Questions or notices: info@relic.earth.

Read the Privacy Policy